Frequently AskedQuestions

You can stay for just a few nights as a guest or become a resident and move in forever if you like. Across all of our buildings we offer flexibility so you can live how you want to.

We welcome couples to come and stay with us. All of our studios are suitable for two but, we’d recommend one of our plus-sized rooms for extra comfort.

Our House Managers are on-site from 10am until 5pm Monday to Friday however, if a resident or guest needs assistance outside of these hours we have a dedicated phone line you can call.

We have a laundry facilities in all of our buildings which you’re welcome to use throughout the duration of your stay. There’s also dryers, irons and ironing boards.

All of our buildings are smoke-free homes.

We want to make sure each of our residents are happy with their private space, we’ll share with you the available studios for you to choose from.

If you’re planning on staying for a few days or weeks, you don’t need to put down a deposit. If you’re looking to become a resident we do require a deposit which will be outlined in your agreement with us.

Throughout each month, we hold varied events which are an opportunity for you to meet other residents.

As a Mason & Fifth resident, you’ll be invited to join any of our monthly events. We hold a variety of different events like meditation, supper clubs, craft workshops, talks and fitness classes.

If you’re looking to become a resident, we welcome furry friends but they just need to be vetted by our House Oanager.

On the day of check-in you can access your private studio from 3pm and check out is at 11am.

If you need to check in or out outside of these times you can send us a message and our House Manager will try and help.

In each studio there’s a wardrobe and under bed storage for you to use for the duration of your stay. If you need us to hold your luggage ahead of check in or after checking out, you just need to speak to our House Manager who can store your bags safely for you.

If you need to amend or cancel your booking you can send us a message to hello@mason-fifth.com and our team will help you.

Please note, that if you need to cancel within 5 days of your check-in date we aren’t able to refund you.

We operate with digital access keys. Ahead of your stay you’ll receive instructions as to how you can download your digital key onto your phone.

Unfortunately as a guest, you aren’t able to access our shared spaces but we’ve made sure that you have everything you need in your private studio.

Our communal spaces are for residents, only.

Each of our buildings have shared living rooms which are just for our residents.

We’ve made sure you have everything you need for the duration of your stay, that includes towels and bathroom amenities (shampoo, conditioner and body wash).

Each of our studios include a kitchen with a fridge, small freezer space, hob and oven.

We’ve supplied enough crockery, cutlery, pots and pans for two people.

Bermondsey tube station is the closest to Mason & Fifth, Bermondsey but London Bridge station is a 15 minute walk away which connects you wherever you want to go.

We do have a small amount of parking spaces for our residents to use, you can ask our House Manager about this. There may be a cost for this service.

Mason & Fifth, Bermondsey has a lift for guest and residents to use.

Mason & Fifth, Primrose Hill is just a 10-minute walk from Camden Road tube station or you can walk to Chalk Farm station which is 12 minutes away.

There isn’t any parking facilities available at Mason & Fifth, Primrose Hill but we do have house bikes you can borrow to get around quickly.

There is a lift at Mason & Fifth, Primrose Hill which goes to each half floor.

Our team is working hard to find new locations to develop Mason & Fifth across London and beyond.

Our aim is to create and operate a series of beautifully designed buildings that offer freedom to travel to incredible locations, for however long you want to. Whether that’s a hotel, hostel, serviced apartment or co-living block, we can refurbish, develop and operate existing buildings or new developments. We’re ideally looking for locations in vibrant neighbourhoods.

If you have a building that needs managing, or would like to recommend a site to us, please do get in touch at hello@mason-fifth.com.

You can send us a message to
hello@mason-fifth.com.